Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN802 Mapping and Delivery Guide
Manage alignment of systems with product and technology strategy

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN802 - Manage alignment of systems with product and technology strategy
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to develop a technology roadmap and interface management system to align and integrate systems with a product and technology strategy.It applies to individuals with technical and task management skills who measure network performance according to manufacturer’s design specifications.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the Telecommunications – Telecommunications Networks Engineering field of work and include access to:

a site where alignment of computer support systems with a product and technology strategy may be conducted

software tools currently used in industry

vendor products, specifications, equipment and enterprise policy required for the activity.

Assessors must satisfy NVR/AQTF assessor requirements.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop technology roadmap
  • Critically analyse market research information and determine customer needs within product and technology strategy from a technology roadmap
  • Evaluate enterprise and technology issues which will affect design of the system, and translate them into system requirements
  • Evaluate program, product and technology needs that affect definition of the system life-cycle
  • Develop systems integration, verification and validation plans from the design requirements
  • Develop and communicate key aspects on implementation of the technology roadmap to stakeholders and customers
       
Element: Develop interface management of system elements
  • Determine system element interfaces and sources of complexity for interface management of the system
  • Develop a process and appropriate techniques to be adopted for interface management of system elements
  • Create a control process of system element interfaces of the management system
  • Liaise and arbitrate conflicts in the interfaces definition process
       
Element: Implement systems integration
  • Evaluate suitability of system integration, verification and validation plans for the product and technology strategy of the technology road map for a consumer product
  • Develop systems integration, verification and validation plans for complex systems, including method and timing for each activity
  • Manage system integration plan and diagnose complex faults
  • Document fault conditions, report to appropriate person and follow up corrective actions
  • Prepare evidence for customer acceptance and certification of the system integration management plan for consumer product
  • Plan and manage a transition to operational activity of product
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop technology roadmap

1.1 Critically analyse market research information and determine customer needs within product and technology strategy from a technology roadmap

1.2 Evaluate enterprise and technology issues which will affect design of the system, and translate them into system requirements

1.3 Evaluate program, product and technology needs that affect definition of the system life-cycle

1.4 Develop systems integration, verification and validation plans from the design requirements

1.5 Develop and communicate key aspects on implementation of the technology roadmap to stakeholders and customers

2. Develop interface management of system elements

2.1 Determine system element interfaces and sources of complexity for interface management of the system

2.2 Develop a process and appropriate techniques to be adopted for interface management of system elements

2.3 Create a control process of system element interfaces of the management system

2.4 Liaise and arbitrate conflicts in the interfaces definition process

3. Implement systems integration

3.1 Evaluate suitability of system integration, verification and validation plans for the product and technology strategy of the technology road map for a consumer product

3.2 Develop systems integration, verification and validation plans for complex systems, including method and timing for each activity

3.3 Manage system integration plan and diagnose complex faults

3.4 Document fault conditions, report to appropriate person and follow up corrective actions

3.5 Prepare evidence for customer acceptance and certification of the system integration management plan for consumer product

3.6 Plan and manage a transition to operational activity of product

Evidence of the ability to:

plan implementation and testing of new system requirements, including system functionality and performance under load conditions

manage interface elements of a new system

implement systems integration

recognise potential causes of problems and service level impact

analyse impact of integration of system changes on network

prepare documentation for customer acceptance and certification of system integration.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise technology issues for a specified enterprise

explain integration, verification and validation plans

summarise interface management systems

outline legislation, codes of practice and other formal agreements directly impacting system integration

summarise specific work health and safety (WHS) requirements that impact activity in terms of safety of self and the general public

explain system element interfaces

summarise system integration solutions techniques

explain system life cycles

define technology roadmaps.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop technology roadmap

1.1 Critically analyse market research information and determine customer needs within product and technology strategy from a technology roadmap

1.2 Evaluate enterprise and technology issues which will affect design of the system, and translate them into system requirements

1.3 Evaluate program, product and technology needs that affect definition of the system life-cycle

1.4 Develop systems integration, verification and validation plans from the design requirements

1.5 Develop and communicate key aspects on implementation of the technology roadmap to stakeholders and customers

2. Develop interface management of system elements

2.1 Determine system element interfaces and sources of complexity for interface management of the system

2.2 Develop a process and appropriate techniques to be adopted for interface management of system elements

2.3 Create a control process of system element interfaces of the management system

2.4 Liaise and arbitrate conflicts in the interfaces definition process

3. Implement systems integration

3.1 Evaluate suitability of system integration, verification and validation plans for the product and technology strategy of the technology road map for a consumer product

3.2 Develop systems integration, verification and validation plans for complex systems, including method and timing for each activity

3.3 Manage system integration plan and diagnose complex faults

3.4 Document fault conditions, report to appropriate person and follow up corrective actions

3.5 Prepare evidence for customer acceptance and certification of the system integration management plan for consumer product

3.6 Plan and manage a transition to operational activity of product

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Critically analyse market research information and determine customer needs within product and technology strategy from a technology roadmap 
Evaluate enterprise and technology issues which will affect design of the system, and translate them into system requirements 
Evaluate program, product and technology needs that affect definition of the system life-cycle 
Develop systems integration, verification and validation plans from the design requirements 
Develop and communicate key aspects on implementation of the technology roadmap to stakeholders and customers 
Determine system element interfaces and sources of complexity for interface management of the system 
Develop a process and appropriate techniques to be adopted for interface management of system elements 
Create a control process of system element interfaces of the management system 
Liaise and arbitrate conflicts in the interfaces definition process 
Evaluate suitability of system integration, verification and validation plans for the product and technology strategy of the technology road map for a consumer product 
Develop systems integration, verification and validation plans for complex systems, including method and timing for each activity 
Manage system integration plan and diagnose complex faults 
Document fault conditions, report to appropriate person and follow up corrective actions 
Prepare evidence for customer acceptance and certification of the system integration management plan for consumer product 
Plan and manage a transition to operational activity of product 

Forms

Assessment Cover Sheet

ICTTEN802 - Manage alignment of systems with product and technology strategy
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Assessment Record Sheet

ICTTEN802 - Manage alignment of systems with product and technology strategy

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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